Privacy policy

Privacy Policy

Last Updated: November 10, 2025

Your trust means everything to us. This Privacy Policy explains how we handle your information- simply, responsibly, and with respect.

 

1. What We Collect

We collect:

- Your name, email, shipping/billing info
- Payment details stored securely by third-party processors
- Order history and customer support messages
- Device type, IP address, cookies, and browsing activity

 
2. How We Use Your Info

We use your information to:

- Process and deliver orders
- Communicate updates and support
- Improve your experience on our site
- Send marketing messages if you opt in
- Prevent fraudulent activity

 We never sell your data.

 

3. Who We Share It With

We may share necessary info with:

- Payment processors
- Shipping carriers
- Analytics and marketing tools
- Trusted service partners

 

4. Cookies

Cookies help us understand how you interact with our site so we can elevate the experience. You can disable cookies through your browser.

 

5. Security

We use industry-standard safeguards, but no system is perfect. We stay committed to protecting your information.

 

6. Your Rights

Depending on your region, you may request:

- Access, updates, or deletion of your data
- A copy of your stored information
- To opt out of marketing 

Contact us at info@dumonde.world to exercise these rights.

 

7. Retention

We keep your information only as long as reasonably necessary.

 

8. Children’s Privacy

Not intended for children under 13.

 

9. Updates

If we update the policy, we’ll refresh the date at the top.

 

10. Contact Us

Privacy questions? Email info@dumonde.world.