Refund policy

Return Policy

Last Updated: November 10, 2025

We want you to love what you ordered. If something doesn’t feel right, returning it is simple. 

 

1. Eligibility

You can return items within 30 days of receiving them if:

- They’re unworn, unwashed, unused
- All original tags are attached
- They’re in the original packaging

 

2. How to Start

Email us at info@dumonde.world with your order number to begin. We’ll guide you through everything.

 

3. Refunds

Refunds go back to your original payment method. Please allow 5–10 business days after processing for your bank to finalize it. Shipping fees are non-refundable unless we made an error.

 

4. Exchanges

We currently do not offer direct exchanges. If you want a different item, return the original and place a new order.

 

5. Damaged or Incorrect Items

If something arrived damaged or wrong, contact us within 7 days so we can fix it quickly.

 

6. Final Sale

Items marked final sale cannot be returned.